Privacy Policy

1. Who We Are

Contractorr Ltd (“Contractorr”, “we”, “us”, “our”) operates a digital marketplace connecting independent contractors with hiring businesses in the construction and engineering sectors.

For the purposes of UK GDPR, we are a data controller in respect of personal data processed through the Platform, except where otherwise stated.

Contact:
Contractorr Ltd
Grimsby
info@contractorr.co.uk

2. What Data We Collect

2.1 Account Information

• Name
• Email address
• Phone number
• Business details
• Company registration number (where applicable)

2.2 Identity & Right to Work Data (Contractors)

• Government-issued photo ID
• Passport details
• Visa or immigration documentation
• Share code (where applicable)

This may constitute special category data where immigration status is inferred.

2.3 Professional Information

• Qualifications
• Training records
• Insurance certificates
• Work history
• Ratings and reviews

2.4 Payment Data

Where payments are processed via third-party providers (e.g., Stripe):

• Bank details
• Transaction history

We do not store full card details.

2.5 Platform Usage Data

• IP address
• Device information
• Login history
• Messaging records
• Job engagement history

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to provide Platform services
• Legal obligation – to verify right to work where applicable
• Legitimate interests – fraud prevention, platform security
• Consent – marketing communications

4. Verification

Where we review identity and right-to-work documentation:

• We review documents for apparent validity only
• We do not guarantee authenticity
• We retain documentation only as long as reasonably necessary

5. Data Sharing

We may share data with:

• Other Users (as necessary for Engagements)
• Payment service providers
• Embedded finance providers (if selected by User)
• Cloud hosting providers
• Professional advisers
• Regulators or law enforcement where legally required

We do not sell personal data.

6. International Transfers

Where third-party service providers process data outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

7. Data Retention

We retain data:

• For as long as an account remains active
• For up to 6 years after account closure for legal and regulatory purposes
• Verification documents retained only as long as necessary

8. Security Measures

We implement appropriate technical and organisational measures, including:

• Encrypted data storage
• Access controls
• Secure hosting
• Role-based permissions
• Secure payment integrations

However, no system can guarantee absolute security.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data (subject to legal retention requirements)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Requests may be submitted to info@contractorr.co.uk.

You have the right to complain to the Information Commissioner's Office (ICO).

10. Cookies

We use cookies for:

• Authentication
• Analytics
• Security
• Performance monitoring

Full details are set out in our Cookie Policy.

11. Third-Party Finance Providers

Where Users apply for credit via embedded finance partners:

• Credit checks may be conducted
• Financial data may be shared with the finance provider
• The finance provider acts as an independent data controller

We are not responsible for the finance provider's data processing practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on the Platform.